Every time you walk onto a lot, you represent Fast Dealer Trade and the dealership that booked you. These standards are part of your agreement with us. Dealers rate every run, and drivers who don't meet these standards stop receiving runs.
Appearance
Show up looking like someone a dealer would hand keys to.
- Clean, neat clothing in good repair: a collared shirt or plain top, and long pants or work shorts.
- Closed-toe shoes. No flip-flops or slides.
- No clothing with offensive graphics, slogans or competitor dealership branding.
- Good personal hygiene. No strong fragrance or smoke smell.
- Sunglasses off and phone away when you're talking with dealership staff.
Courtesy and communication
- Introduce yourself to the contact listed for the store: "Hi, I'm with Fast Dealer Trade, here for the trade on the Tacoma."
- Be polite and patient. Dealerships are busy; wait your turn.
- Follow the store's instructions about where to park, where to wait and who hands over keys.
- Never argue with dealership staff. If something's wrong (wrong car, missing plates, damage you didn't cause), stay calm, take photos and contact Fast Dealer Trade right away.
- Running late? Tell us before you're late, not after.
Handling the vehicle
- Complete the photo checklist at every pickup and drop-off: four corners and the odometer.
- Obey every traffic law. Drive the vehicle as if the customer is watching.
- No passengers, no personal stops and no detours.
- No smoking, vaping, eating or drinking (other than water) in any vehicle.
- Phone use is hands-free and for navigation only.
- Don't change radio presets, seat memory or vehicle settings beyond what you need to drive safely, and leave the car as you found it.
- Never leave a vehicle unlocked or running unattended.
Confidentiality
- Don't photograph vehicles, paperwork or people for any purpose other than the trade checklist.
- Don't post about dealerships, vehicles or customers on social media.
- Don't discuss a dealership's pricing, inventory or customers with anyone, including the other store.
Zero tolerance
Any of these ends your access to Fast Dealer Trade immediately:
- Driving under the influence of alcohol, cannabis or any impairing substance, or having them in the vehicle.
- Reckless driving, racing or a moving violation during a run.
- Harassment, threats or discriminatory comments toward anyone.
- Using a vehicle for anything other than the trade.
- Falsifying photos, times or any part of a run.
Ratings and reviews
Dealers rate every completed run from 1 to 5 stars and can note what went well or what didn't. We review a driver's account when:
- any run is rated 1 or 2 stars, or
- the driver's average over their last 20 runs falls below 4.5 stars.
A review can lead to coaching, a pause in run offers or removal. A dealership can also ask not to be sent a specific driver again. You'll always hear from us directly before any change to your account, except for zero-tolerance violations.
Your agreement
When you apply, you confirm that you've read these standards and agree to follow them on every run. We may update them; we'll text or email you before changes take effect.
Questions: admin@fastdealertrade.com